| On-Line Workshops | |||||||||
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| Variance Management Systems
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| Instructor: | Bob Luttman. Principal, Robert Luttman & Associates | ||||||||
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| Syllabus: | Module 1 | Introduction: The Role of Variance Management Systems | |||||||
| Module 2 | Issues in Variance Management Systems Design | ||||||||
| Module 3 | Next Generation Variance Management Systems: The Gateway Model | ||||||||
| Module 4 | Process Thinking Tools for Variance Analysis | ||||||||
| Module 5 | Statistical Thinking Tools for Variance Analysis | ||||||||
| Module 6 | Putting It All Together: Next Generation Quality for Healthcare | ||||||||