Next Generation Quality Bob Luttman, Robert Luttman & Associates

Home Page Introduction and Conclusion The Next Generation Quality Model Clinical Pathways Variance Management Systems Patient Documentation Continuous Improvement Balanced Scorecards Conclusion and Good-bye Comments

Continuous Improvement "Not every change is an improvement, but every improvement requires a change" Don Berwick, Physician and CEO of the Institute for Healthcare Improvement Continuous improvement is applying Process Thinking and Statistical Thinking tools to improving care processes. Continuous is not sporadic, it needs to happen every day with every patient. And at all levels of the organization. Continuous improvement is an organizational effort and requires an effective management reporting system. The most effective performance reporting system is an integrated balanced scorecard system. We will conclude this week with a discussion of balanced scorecards.

                                               

Home Page | Introduction and Conclusion | The Next Generation Quality Model | Clinical Pathways | Variance Management Systems | Patient Documentation | Continuous Improvement | Balanced Scorecards | Conclusion and Good-bye | Comments

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Improving Healthcare Across the Continuum