Bob Luttman, Robert Luttman & Associates
Operational Issues: Documentation and Reporting
Traditional Pathway / Variance Documentation
What's Wrong With This Picture?
Summary and Conclusion
Summary and Conclusion
Well, hopefully we have not completely destroyed your faith in your variance management system. We have talked about several serious statistical, operational, and legal issues. I know these are problems because I struggled with them.
What got me around these issues was thinking about them from the quality management perspective. Which is ...
What's Next
Now that we have presented the problems with the traditional approach to clinical pathways variance systems we will present our Next Generation variance management system, the Gateway System. The Gateway System uses a different approach to variances that is derived from quality management tools and techniques. It seeks to answer the So What question by viewing your clinical processes through the outcomes lens.
Until next then, I am done.
Now it is your turn.
The next three pages are your homework, another course feedback opportunity, and a question page where you can ask whatever questions you have.
Thanks.
