A great book that introduces the general reader to the concepts of systems dynamics and the related disciplines that the reader can use to create a "learning organization". A learning organization is an adaptive organization that constantly interacts with its environment to learn and change. Given the earth shattering change taking place in healthcare a highly useful book.
As the title indicates, the tool box for the Fifth Discipline folks. A great book full of tools, tips, techniques, and advice. Some healthcare content, too!