|
Welcome to Robert Luttman & Associates!Our mission is simple: Helping Good People Do Good Things Whether it is a healthcare organization trying to improve the cost and quality of care in a challenging environment, or a community group trying to improve the world around them; Robert Luttman & Associates brings competent, experienced, and passionate service to its clients. Our mission is simple: to help good people do good things, and have fun doing it. What Do We Do?RLA provides training and consulting in performance improvement. Specifically, we help people improve their operations, performance measurements systems, and customer service. That could mean a balanced scorecard, improved healthcare case management, improved quality or operational effectiveness, or using the Internet to better connect with current and potential customers to deliver improved customer service - or get your message out. It may mean database design and implementation to help you community group better address issues in your community. Or it may be a training program in information analysis. Though we specialize in healthcare, small business, and non-profit organizations; we can handle just about anything. Contacting Us:Email:Go right to the top, email Bob at: rluttman@robertluttman.com. Instant Messaging Us:If I am online (and that is frequently), use AOL's Instant Messenger, or a compatible program, and send me a message. Or, visit our online consulting page for more details on our online consulting services. My screen name is BobLuttman. (I know that is not very clever or original). Phone Us:Call us at 508.359.9630 Write Us:53 Colonial Road Visit our BookstoreIn association with Amazon.com, we have found several books of interest to performance improvement specialists and healthcare professionals. Find the books here, buy them from Amazon.com Like us? Think your friends and colleagues would like us?Refer us to a friend or colleague: |