Healthcare Quality & Process Improvement

Title Author, Date Comments Total Quality in Health Care : From Theory to Practice Ellen Gaucher, 1993 A book from an early and very effective quality CEO. This is the case study on the methodology used at the award winning University of Michigan Medical Center. Very useful and written from the CEO's perspective. Quality Assessment for Healthcare : A Baldrige-Based Handbook Ned Barber, 1995 The definitive book on applying the Baldrige Award criteria to healthcare organizational (self)assessment. An experienced examiner with the New York State Excelsior Award, Ned Barber has written a very pragmatic book. It presents the criteria in a clear an concise manner and outlines several methods for using the criteria in healthcare. Total Quality and Productivity Management in Health Care Organizations Vincent K. Omachonu, 1991 Develops and presents a model for connecting costs, quality, and productivity as part of an overall organizational improvement program. An early and still valuable addition to the TQM in healthcare literature. Case studies included.  Value-Based Cost Management for Healthcare : Linking Costs to Quality and Delivery Castenada-Mendez, 1996 A very good book by an experienced healthcare TQM practitioner. Combines the new methodologies of value added analysis and based costing with TQM. Potentially, this thinking could greatly improve clinical as a TQM and clinical process design and management tool. More on that elsewhere on our web site. Improving Clinical Practice : Total Quality Management and the Physician (Jossey-Bass Health Series) David Blumenthal, MD, 1995 A collection of case studies and papers written by the best healthcare quality practitioners. Written by and for the physician. Other Healthcare Quality Books of Interest Quality in the Veteran's Health Administration : Lessons from the People Who Changed the System Galen Barbour, 1996 Case studies from one of America's largest healthcare systems: the VA. The Juran Prescription : Clinical Quality Management Kathleen Jennison, 1995 Applying Juran's methodology to healthcare. Organizational Transformation in Health Care : A Work in Progress Heather A. Andrews, 1994 ----------------------------- The Textbook of Total Quality in Healthcare A. F. Assaf, M.D., 1995 ----------------------------- Total Quality in Radiology : A Guide to Implementation Henry George Adams, MD, 1994 For the radiologists in the audience. Total Quality Management in Healthcare : Implementation Strategies for Optimum Results Stamatis, 1996 ----------------------------- Cqi and the Renovation of an American Health Care System : A Culture Under Construction (Asq Health Care Series) Mary Jean Ryan, 1997 ----------------------------- Continuous Quality Improvement in Health Care : Theory, Implementation, and Applications Curtis P. McLaughlin, 1994 ------------------------------ A Cqi System for Healthcare : How the Williamsport Hospital Brings Quality to Life Tim Manello, 1995 A case study. The Effectiveness of Cqi in Health Care : Stories from a Global Perspective (Asqc Health Care Series) Kazandjian, 1997 From the people at the American Society for Quality (Control) the world'd premier quality organization. A new book. Marketing for Health Services : A Framework for Communications, Evaluation and Total Quality Management Sheaf, 1991 For the marketing folks.  The Organizational Path to Health Care Quality (Management/American College of Healthcare Executives) Zeigenfuss, 1993 For the executive from the American College of Healthcare Executives Quality Improvement in Nursing and Healthcare : A Practical Approach Parsley, 1994 For the nurses in the audience.  Reengineering Health Care : Building on Cqi (Pioneering Practices) Griffith, 1995 ------------------------------- Self-Managed Work Teams in Health Care Organizations Becker-Reems, 1994 A rare book on an interesting topic. Few in healthcare are trying self-directed teams. Our experience with SDT's in healthcare point to the role of the physician, deep seated work assignments, and traditional culture as issues. Buy this book and learn more. Strategic Planning in Healthcare : Building a Quality-Based Plan Step by Step Horak, 1997 For the planners in the audience. Total Quality Management for Home Care Davis, 1994 Applying TQM to the growing home care arena. Total Quality Management for Hospital Nutrition Services Schiller, 1994 For the nutritionists in the audience. Total Quality Management in Geriatric Care Miller, 1995 Something all of us aging baby boomers will appreciate REAL soon now. Total Quality Management : The Health Care Pioneers Melum, 1992 A history of TQM in healthcare. Problem solving for health care quality improvement : the basics and beyond Katz ------------------------------------------- Total Quality Management in the Clinical Laboratory Hutchison, 1994  An example of TQM in this important - and highly regulated - segment of healthcare.